It's the end of a decade and the beginning of a new one! For many of us, it is a time of reflection and thanksgiving. We too took stock of 2019 and we must say it has been an exciting one.
Being a new startup, we had an ambitious idea and that was to make a difference in the insurance industry, to change the negative stigma in insurance and bring back the original value and purpose of insurance. With the insurance industry being one that is highly fragmented with long customer journey, we had to decide on which angle of the problem we would like to tackle first and validate our solution. We figured that in that order to make the most impact for consumers, we had to target a part of the value chain which involved the bulk of insurance interactions.
With that, we embarked to put together our initial product and received pretty good feedback from our users. On top of that, we managed to establish strategic partnerships and put together a business growth team. Here, we would like to thank our users and partners for trusting and being patient with us over the last year. Having said that, we will continue to commit to doing our best to deliver an even better experience as we enter the new decade by continuing to listen to what our users want and build out the platform's capabilities to be a single point of contact for insurance-related needs.
As with any business, challenges and obstacles are part of the journey. As Steve Jobs said, "If you really look closely, most overnight successes took a long time." We believe that although the road may seem long at times, the reward is worth the road traveled. Armed with Gandhi's saying of “Be the change that you wish to see in the world.” we look forward to the new year to many greater things ahead. From all of us, wishing you guys all the success for the year to come! See you all in 2020!